CAREER
Joining DNX will take you on the best adventure of your career
JOIN DNX
From day one, DNX Founders Allan Denot and Helder Klemp understood that their collaborators, commonly referred to as DNXers, were the key to the success of the company. DNXers are not seen as a resource, a ‘ plugin and play’, or a disposable asset. They, just like Allan and Helder, have passions, aspirations and ideas. To cultivate this, DNX prides itself on promoting a healthy, supportive, and fun work environment, encouraging a balanced attitude to professional and personal life, and approaching each team member holistically. It is important to us that all DNXers can grow, to move up in the company, to follow their dreams both inside and outside of work, and to do all of this in a supportive environment.
CULTURE
Perks of the job
A good job is satisfying and pays the bills – a great job is much more. Working with DNX gives you unlimited prospects to grow and learn. Here are some of the things we think are important about working with DNX.
Flexible work
arrangements
Real life and nine-to-five don’t always match.
Casual & fun
workplace vibe
We work hard, but we’re still real people. We value keeping up the good vibes.
Professional
development (for real)
You’ll be supported to grow professionally with real, applicable knowledge and skills.
Wellness and
sports initiatives
We understand that a healthy person needs wellness in mind, body, and spirit.
knowledge portal &
certification centre
Our repository of knowledge and learning is a key part of our sharing culture
ENVIRONMENT
DNX hacks
Being part of our team means living the DNX lifestyle. It means working with like-minded people who like to have a good time whilst celebrating the important milestones and the small things too.
APPLY NOW
Positions available
We are seeking a highly skilled and experienced Senior Cloud Architect with a strong focus on Kubernetes and AWS to join our team. The ideal candidate will have a proven track record in designing, deploying, and managing Kubernetes environments within the AWS cloud. You will guide our customers through the complexities of Kubernetes adoption in cloud environments, providing solutions that are innovative, secure, and scalable.
Qualifications
- A minimum of 10 years of relevant experience in IT and cloud architecture.
- AWS Solutions Architect Professional certification or equivalent experience.
- Hands-on experience in designing, executing, and supporting Kubernetes solutions in AWS.
- Kubernetes Certified (CKA and/or CKAD)
- Hands-on experience in designing, executing, and supporting AWS cloud solutions.
- Proficiency in infrastructure as code, with Terraform experience being highly advantageous.
- A strong background in consulting or advisory roles, with the ability to engage stakeholders at all levels.
- Exceptional analytical and technical skills, with the ability to work in dynamic and complex environments.
- Excellent communication and presentation skills, with the capability to convey complex ideas effectively.
Desired Skills
- Additional certifications related to architecture and cloud computing (e.g., AWS SA Professional, etc.).
- Strong interpersonal skills with an ability to collaborate across teams and work with clients to solve complex problems.
- Desire for learning and ongoing professional development
Behaviors Required
- Teamwork – Contribution to the team is reflected in flexibility, working with others, communication, and completion of tasks.
- Customer Focus – Focuses on outcomes for the Business and the ability to meet customer needs and requirements.
- Ownership & Commitment – Always determined to get the job done well to stakeholder (customers, management and other staff) expectations. Follow through and completion of tasks.
Workplace Requirements
- Adhere to human resource policies, including anti-discrimination, harassment, bullying, security, privacy, confidentiality and victimisation.
- Adhere to workplace health and safety policies and proactively contribute to maintaining a safe and clean work environment.
- Display a positive attitude and be an active member of the team.
- Follow directions provided by business leadership where authorised.
- Ensure confidentiality at all times and only release confidential information in accordance with company policy or guidelines.
DNX is committed to a diverse and inclusive workplace. DNX is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
We are seeking a highly skilled and experienced Senior Cloud Architect with a strong focus on Kubernetes and AWS to join our team. The ideal candidate will have a proven track record in designing, deploying, and managing Kubernetes environments within the AWS cloud. You will guide our customers through the complexities of Kubernetes adoption in cloud environments, providing solutions that are innovative, secure, and scalable.
Qualifications
- A minimum of 10 years of relevant experience in IT and cloud architecture.
- AWS Solutions Architect Professional certification or equivalent experience.
- Hands-on experience in designing, executing, and supporting Kubernetes solutions in AWS.
- Kubernetes Certified (CKA and/or CKAD)
- Hands-on experience in designing, executing, and supporting AWS cloud solutions.
- Proficiency in infrastructure as code, with Terraform experience being highly advantageous.
- A strong background in consulting or advisory roles, with the ability to engage stakeholders at all levels.
- Exceptional analytical and technical skills, with the ability to work in dynamic and complex environments.
- Excellent communication and presentation skills, with the capability to convey complex ideas effectively.
Desired Skills
- Additional certifications related to architecture and cloud computing (e.g., AWS SA Professional, etc.).
- Strong interpersonal skills with an ability to collaborate across teams and work with clients to solve complex problems.
- Desire for learning and ongoing professional development
Behaviors Required
- Teamwork – Contribution to the team is reflected in flexibility, working with others, communication, and completion of tasks.
- Customer Focus – Focuses on outcomes for the Business and the ability to meet customer needs and requirements.
- Ownership & Commitment – Always determined to get the job done well to stakeholder (customers, management and other staff) expectations. Follow through and completion of tasks.
Workplace Requirements
- Adhere to human resource policies, including anti-discrimination, harassment, bullying, security, privacy, confidentiality and victimisation.
- Adhere to workplace health and safety policies and proactively contribute to maintaining a safe and clean work environment.
- Display a positive attitude and be an active member of the team.
- Follow directions provided by business leadership where authorised.
- Ensure confidentiality at all times and only release confidential information in accordance with company policy or guidelines.
DNX is committed to a diverse and inclusive workplace. DNX is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
About the Role
We’re seeking a Customer Engagement Manager to drive exceptional customer outcomes through a unique blend of project management excellence and customer success expertise. This role sits at the intersection of delivery and relationship management, ensuring our customers achieve their desired outcomes while maintaining the highest levels of satisfaction.
Key Responsibilities
Project Delivery Excellence
- Lead complex customer implementations and initiatives from inception to completion.
- Establish clear project governance, including scope, timelines, deliverables, and success criteria.
- Manage multiple concurrent projects while maintaining high-quality standards and customer satisfaction.
- Coordinate cross-functional teams to ensure timely delivery of solutions and services.
Customer Success Leadership
- Develop and maintain strong strategic relationships with assigned customers, serving as their trusted advisor and primary point of contact.
- Proactively identify and address customer needs, challenges, and opportunities for growth.
- Monitor and optimise customer health metrics, including NPS scores, to ensure exceptional satisfaction levels.
- Create and execute customer success plans that align with both customer objectives and company goals.
Required Qualifications
- 5+ years of combined experience in customer success and project management roles.
- Proven track record of managing complex customer relationships and delivering high-value projects.
- Strong understanding of project management methodologies and customer success principles.
- Experience with NPS and other customer satisfaction metrics.
Essential Skills & Attributes
- Outstanding communication and relationship-building abilities.
- Strong emotional intelligence and empathy for customer needs.
- Excellent problem-solving and analytical skills.
- Proven ability to manage multiple priorities and stakeholders.
- Detail-oriented with strong organisational capabilities.
- Self-motivated with a high degree of ownership and accountability.
- Ability to balance structure and flexibility in customer engagement.
What Success Looks Like
- Consistently high customer satisfaction scores (NPS).
- Strong project delivery metrics (on-time, on-budget, high quality).
- Successful customer outcomes and value realisation.
- High levels of customer retention and growth.
- Development and documentation of repeatable success processes.
- Recognition as a trusted advisor by customers.
Impact
In this role, you will directly influence our customers’ success and satisfaction while contributing to our company’s growth and reputation. You’ll have the opportunity to shape our customer engagement strategy and build lasting relationships with key clients.
DNX is committed to a diverse and inclusive workplace. DNX is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Are you interested in working with us? Please email your resume to [email protected]
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