Privacy Policy for DNX Solutions

Last Updated: 11 Jun 2024

1. Executive Summary


1.1 Purpose

DNX respects customer and third party privacy and are committed to protecting their personal information. This Privacy Policy explains how DNX collect, use, disclose, and safeguard personal data in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This privacy policy is to be communicated to customers / external bodies prior to the collection of data. Acceptance of this policy will be considered as consent from the customers / external bodies for DNX to collect personal information.

1.2 Scope

This policy applies to all personal information collected by DNX in Australia, whether provided online or offline.

1.3 Definitions

Personal Information: Any information or opinion about an identified or identifiable individual.
Data Subject: The individual to whom the personal information relates.
APPs: Australian Privacy Principles as defined in the Privacy Act 1988.

2. Collection of Personal Information


2.1 Sources

DNX collects personal information for the primary purpose of providing DNX products and services. DNX may collect personal information from various sources, including but not limited to:

  • Customers
  • Website visitors
  • Suppliers
  • Employees and job applicants
  • Other third parties with whom DNX interact

2.2 Types of information

The types of personal information DNX collect may include:

  • Names
  • Contact information (email, phone, address)
  • Identification information (e.g., driver’s license, passport)
  • Financial information (e.g., payment information)
  • Employment history and qualifications
  • Any other information relevant to our services.

2.3 Methods of Collection

DNX collects personal information in various ways, including when a customer or third-party:

  • Register for an account
  • Make a purchase for services
  • Contact DNX via email or online forms
  • Interact with the DNX website or applications
  • Participate in surveys or promotion

3. Use of Personal Information

DNX use the personal information collected for the following purposes:

  • Providing DNX products and services.
  • Managing and maintaining DNX relationship with customers, suppliers, and employees.
  • Compliance with legal obligations.
  • Marketing and promotional activities, including newsletters and offers.
  • Recruitment and employment purposes.

4. Disclosure of Personal Information

DNX may disclose customer or third-party personal information to other parties, including:

  • Service providers and contractors who assist us in delivering our products and services.
  • Legal and regulatory authorities when required by law.
  • Affiliates and subsidiaries of DNX.
  • Marketing partners with consent.

DNX will take reasonable steps to ensure that these third parties handle any personal information in accordance with the APPs.
If DNX is involved in a merger, acquisition, or sale of assets, customer or third party information may be transferred as part of the transaction.

5. Security of Personal Information

DNX is committed to protecting the security of customer and third-party personal information. DNX implement appropriate physical, technical, and administrative measures to safeguard data against unauthorized access, disclosure, alteration, and destruction. This includes encryption, access controls, and regular security assessments.

5.1 Data Retention

DNX will retain any personal information for as long as necessary for the purposes for which it was collected.

5.2 Data Breach Notification

If DNX experience a data breach that is likely to result in serious harm, DNX will comply with Australian law and notify affected individuals.

5.3 Data Destruction

DNX will destroy any personal data captured that it deems are no longer required by DNX, or by Australian Law. The destruction will be on the primary and also on backup storage.

6. Access and Correction

The customer or third-party have the right to access and correct the personal information DNX hold about them.

The Customer or third-party have the right to:

  • Access and Update: Access and update their personal information.
  • Opt-Out: Opt-out of marketing communications and other non-essential uses of their data.
  • Data Deletion: Request the deletion of their personal information, subject to legal obligations.
  • Data Portability: Request a copy of their data in a structured, machine-readable format.

7. Complaints and Feedback

If customers or third-party have concerns or complaints about the way DNX handle their personal information, they need to contact the DNX. DNX will respond promptly to their complaint and work to resolve any issues.

8. Contact Us

If the customer or third-party have any questions or concerns regarding this Privacy Policy, wish to access or correct their personal information, or have any feedback, they are to contact DNX.

9. Changes to this Privacy Policy

DNX may revise and update this Privacy Policy to reflect changes in its practices or for compliance with legal requirements. DNX will publish the revised policy on its website and update the effective date.

10. Additional Information

For more information about privacy in Australia and rights under the Privacy Act 1988 (Cth), DNX, the customer or third-party can visit the website of the Office of the Australian Information Commissioner (OAIC) at