AIOps: Applying DevOps Principles to AI Operations
Many organisations are getting GenAI proofs-of-concept off the ground, but very few are turning those into reliable, production-ready services. When that happens, the business doesn’t just lose momentum. It loses money, time, and competitive advantage. AI projects remain stuck in prototypes that don’t scale, support teams can’t operationalise them, and business leaders never see a […]
Leveraging Gen AI Across Your Data Journey
Generative AI is reshaping how organisations interact with data. Whether you’re just starting to centralise your data or you’re running a mature analytics platform, Gen AI has a role to play—accelerating, simplifying, and amplifying your efforts at every stage of the data pipeline. From Discovery to Insights—AI at Every Step Gen AI is transforming how […]
Reviving Stalled GenAI POCs: A Practitioner’s Guide to Mid-Flight Recovery
The Reality of POC Stagnation Every customer has been there. The initial proof-of-concept (POC) launch was promising—stakeholders were excited, the technology showed potential, and everyone was optimistic about production deployment. Then, somewhere between weeks 3 and 8, momentum stalls. Meetings get rescheduled, technical issues emerge, and that once-enthusiastic executive sponsor seems distracted by other priorities. […]
How GenAI Helped Us Solve a Hidden Performance Bottleneck
After over 15 years of working alongside engineering teams to make operations more efficient, I’ve come to appreciate a simple truth: understanding infrastructure alone is never enough. True operational insight comes from understanding the software that runs on top of it. As someone passionate about software architecture, yet deeply rooted in infrastructure, I’ve always believed […]
AWS Summit Sydney 2025: Where Cloud Meets Community
What a week it’s been! As the dust settles on AWS Summit Sydney 2025, one thing remains crystal clear – while the technology showcased was impressive, it’s the people that make this event truly extraordinary. Anyone with a voice left after the last few days at ICC Sydney will tell you the same story: countless […]
How Generative AI is Changing Chatbots (And What It Means for Your Business)
Chatbots are evolving beyond simple query tools. Generative AI now allows businesses to interact with customers in real time, offering personalised responses. But how did we reach this point? What does it mean for your business? And how do you make it relevant for your organisation and leaders? Generative AI Chatbots: Beyond Customer Service Using […]
Maximising Sales, Procurement, and Co-Sell Leveraging AWS Marketplace: A Strategic Guide
In recent years, the concept of Marketplaces has gained significant traction, particularly within the technology industry. Jay McBain, the Chief Analyst – Channels, Partnerships, and Ecosystems at Canalys, has been a vocal advocate for marketplaces, emphasising their role in enhancing the customer buying journey and touchpoints. One such marketplace that has been making waves is […]
From Excel to Predictability: Transforming Business Operations with GenAI
As an AWS consulting organisation, we see it time and time again – businesses relying on Excel spreadsheets to manage their operations. And why not? It’s a familiar tool, easy to use, and seemingly gets the job done. You’d be surprised at the number of organisations, even with a data platform in the backend and […]
Revolutionising FinTech: The GenAI Edge and Transformative Data Practices
In the rapidly evolving landscape of financial technology, or FinTech, businesses are navigating an intricate web of challenges and opportunities. FinTech is not just a buzzword; it’s a transformative force leveraging innovative technologies like artificial intelligence (AI), data analytics, and blockchain to revolutionise financial services. At the heart of this transformation lies the quest for […]
2024 Predictions: Navigating the Turning Point in Business Transformation
As we stand on the cusp of 2024, the business landscape is reaching a turning point that promises to usher in transformative changes. The coming years bring tangible shifts that’ll reshape how we do business. Here’s what we’re looking at: GenAI Use Cases Under the Microscope 2024 will witness a meticulous examination of GenAI use […]