How DNX and Grafana Delivered Unified Observability at Scale for Energy and Utilities
In the modern cloud era, observability is not optional — it is mission-critical. For billing platforms in the utility sector, it is even more critical: reliability, accuracy, and transparency are not just operational goals but regulatory requirements. The Business Context When our client, a global provider of SaaS solutions for utilities, inherited its billing platform […]
AIOps: Applying DevOps Principles to AI Operations
Many organisations are getting GenAI proofs-of-concept off the ground, but very few are turning those into reliable, production-ready services. When that happens, the business doesn’t just lose momentum. It loses money, time, and competitive advantage. AI projects remain stuck in prototypes that don’t scale, support teams can’t operationalise them, and business leaders never see a […]
The Power of Cloud Monitoring: Integrating Grafana Cloud with AWS for Optimal Performance
In the era of cloud computing, robust monitoring solutions are crucial for maintaining optimal performance and operational efficiency. Integrating Grafana Cloud with AWS services offers a powerful and scalable solution to enhance your monitoring capabilities. This blog post will guide you through setting up Grafana Cloud to monitor AWS environments, while highlighting best practices and […]
Leveraging Gen AI Across Your Data Journey
Generative AI is reshaping how organisations interact with data. Whether you’re just starting to centralise your data or you’re running a mature analytics platform, Gen AI has a role to play—accelerating, simplifying, and amplifying your efforts at every stage of the data pipeline. From Discovery to Insights—AI at Every Step Gen AI is transforming how […]
Part 2: Load Testing Your APIs: Ensuring You’re Prepared!
Welcome to the second part of our series on load testing your APIs. In this segment, we’ll delve into practical coding examples to put the concepts we discussed in Part 1 into action. If you haven’t read the first part yet, I recommend checking it out to get a solid foundation. Recap of Part 1 […]
Part 1: Load Testing Your APIs: Ensuring You’re Prepared!
If your business relies on digital services—whether it’s customer portals, mobile apps, or internal systems—then APIs are quietly doing the heavy lifting. They’re the invisible backbone connecting systems, enabling transactions, and keeping customer experiences seamless. But what happens when demand spikes? A marketing campaign takes off, a new feature launches, or seasonal traffic hits. If […]
Ransomware Readiness on AWS: How to Minimise Risk, Downtime, and Exposure
Ransomware is now a board-level risk, with IBM’s 2024 report estimating the average cost of a breach at USD 4.88 million—and nearly 10 months to fully contain. While ransom payments grab headlines, the real damage comes from prolonged downtime, lost customer trust, regulatory fallout, and slow recovery. For large organisations, it’s no longer just an […]
Reviving Stalled GenAI POCs: A Practitioner’s Guide to Mid-Flight Recovery
The Reality of POC Stagnation Every customer has been there. The initial proof-of-concept (POC) launch was promising—stakeholders were excited, the technology showed potential, and everyone was optimistic about production deployment. Then, somewhere between weeks 3 and 8, momentum stalls. Meetings get rescheduled, technical issues emerge, and that once-enthusiastic executive sponsor seems distracted by other priorities. […]
Why Your AI Strategy Needs More Than Just Good Intentions
Let’s be honest: every executive I meet these days has AI on their mind. And for good reason. Amazon just announced it’s investing AU$20 billion into cloud infrastructure in Australia over the next seven years. That’s not just a big tech headline; it’s a signal that AI and cloud aren’t going anywhere. They’re the foundation […]
How GenAI Helped Us Solve a Hidden Performance Bottleneck
After over 15 years of working alongside engineering teams to make operations more efficient, I’ve come to appreciate a simple truth: understanding infrastructure alone is never enough. True operational insight comes from understanding the software that runs on top of it. As someone passionate about software architecture, yet deeply rooted in infrastructure, I’ve always believed […]