Seguralta: Better lead processing and scale-ready operational efficiency with a modernised data stack and SuperApp
One would expect that the insurance sector, which is a crucial industry that provides a buffer and protection for people and businesses from unforeseen events, would be more proactive in adopting new technology but the reverse is actually true. While many companies in other industries are already embracing a cloud-first approach or a hybrid one, […]
IndeCX: Valuable CX Insights with GenAI on Amazon Bedrock
Ensuring a positive customer experience ranks high among business priorities, directly influencing profitability and growth. IndeCX, a platform specialising in customer experience monitoring and NPS (net promoter score), highlights that dissatisfaction can prompt as much as 78% of customers to switch to competitors, marking it as the leading cause for brand defection. Notably, IndeCX insights […]
Maximising Sales, Procurement, and Co-Sell Leveraging AWS Marketplace: A Strategic Guide
In recent years, the concept of Marketplaces has gained significant traction, particularly within the technology industry. Jay McBain, the Chief Analyst – Channels, Partnerships, and Ecosystems at Canalys, has been a vocal advocate for marketplaces, emphasising their role in enhancing the customer buying journey and touchpoints. One such marketplace that has been making waves is […]
From Excel to Predictability: Transforming Business Operations with GenAI
As an AWS consulting organisation, we see it time and time again – businesses relying on Excel spreadsheets to manage their operations. And why not? It’s a familiar tool, easy to use, and seemingly gets the job done. You’d be surprised at the number of organisations, even with a data platform in the backend and […]
Alfaneo: Automating Legal Petition Generation Using GenAI
While courtroom scenes in procedural dramas are riveting, they often overlook the intense effort behind the scenes: the rush to prepare documents. For law firms and legal professionals, drafting, reviewing, and managing critical documents for the judicial process poses significant challenges. Whether for court filings, appeals, or administrative proceedings, petitions require precision, clarity, and strict […]