Acumen Data: Enabling Natural Language Database Queries with Amazon Bedrock Agents
About Acumen Data Acumen Data is an Australian data management company specialising in accounts payable processing and procurement analytics. Their CAAPS(R) (Complete Accounts Payable Solution) platform manages purchase orders, invoices, vendor information, and freight charges for enterprise clients, processing hundreds of thousands of transactions across 25+ database tables. Customer Challenge Acumen Data faced a significant […]
Protected: Crew-Hu: Transforming Customer Feedback into Actionable Insights with Amazon Bedrock
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AIOps: Applying DevOps Principles to AI Operations
Many organisations are getting GenAI proofs-of-concept off the ground, but very few are turning those into reliable, production-ready services. When that happens, the business doesn’t just lose momentum. It loses money, time, and competitive advantage. AI projects remain stuck in prototypes that don’t scale, support teams can’t operationalise them, and business leaders never see a […]
Reviving Stalled GenAI POCs: A Practitioner’s Guide to Mid-Flight Recovery
The Reality of POC Stagnation Every customer has been there. The initial proof-of-concept (POC) launch was promising—stakeholders were excited, the technology showed potential, and everyone was optimistic about production deployment. Then, somewhere between weeks 3 and 8, momentum stalls. Meetings get rescheduled, technical issues emerge, and that once-enthusiastic executive sponsor seems distracted by other priorities. […]
How GenAI Helped Us Solve a Hidden Performance Bottleneck
After over 15 years of working alongside engineering teams to make operations more efficient, I’ve come to appreciate a simple truth: understanding infrastructure alone is never enough. True operational insight comes from understanding the software that runs on top of it. As someone passionate about software architecture, yet deeply rooted in infrastructure, I’ve always believed […]
AWS Summit Sydney 2025: Where Cloud Meets Community
What a week it’s been! As the dust settles on AWS Summit Sydney 2025, one thing remains crystal clear – while the technology showcased was impressive, it’s the people that make this event truly extraordinary. Anyone with a voice left after the last few days at ICC Sydney will tell you the same story: countless […]
Tech Trends 2025: A CTO’s Perspective on Digital Evolution
If last year is anything to go by, 2025’s technology landscape is going to continue evolving at an unprecedented pace. As the CTO at DNX Solutions, I’m not just observing these tech trends. The team and I are actively helping our customers leverage these advancements to their advantage. Reflecting on the past year, one personal […]
AWS re:Invent 2024: Simplifying Innovation, Strengthening Foundations
I love this time of the year. Christmas is approaching – which I’m a big kid for – I get to spend much needed time with family, and alongside the festive season comes AWS re:Invent! Each year, I look forward to the new releases, features, and innovations. It’s like being a kid on Christmas morning […]